Tug-of-War: Why Paradoxes Define Modern Business A clear theme is emerging across industries and countries: business leaders are navigating a level of complexity unlike anything they’ve seen before. According to a PwC Annual Global CEO Survey, 40% of CEOs believe their organisations will not be economically viable in 10 years if they stick with their existing strategies. This is a reflection of a business environment where the traditional rules no longer apply. This sense of urgency is driven by an environment characterised by rapid technological, geopolitical, and economic shifts. The dynamic nature of modern business demands decision-making models that are more adaptive, collaborative, and fast-moving than previous approaches allow. Leading a company or team is no longer about having the…
Your People Are Human Capital, Not Cogs in a Machine In our previous article "How to Rethink Innovation in an AI-Driven World?", we highlighted how creativity, empathy and ethical reasoning remain indispensable in an increasingly automated future. This article takes that exploration even further by delving into the critical question: what happens when these vital human traits are neglected in the relentless pursuit of efficiency and profit maximisation? For many leaders, the global marketplace has reinforced a dangerous perception: that people are ultimately expendable assets. What leaders must grasp is people are not machines. Chronic stress and overwhelm invariably result in burnout, disengagement from work, and high employee turnover. Unlike machines, people carry emotional loads, cognitive limits, and social needs.…
Richmond Associates: Connecting People to Purpose, Not Just Jobs Recruitment is often reduced to speed and scale, but Richmond Associates stands apart. Founded on a simple but powerful insight—that purpose matters as much as skill—the firm has quietly redefined what executive search can and should be. Specialising in recruiting, fundraising, advancement and engagement roles across mission-driven non-profit organisations, Richmond Associates do not simply match candidates to job descriptions—they match people to missions. It all started with a question repeatedly asked in different conversations. Friends and colleagues frequently approached Moyra Brown, the Founder of Richmond Associates and a seasoned professional in the sector asking, “Do you know anyone good for this role?” Everyone was struggling with the same challenge: finding the…
AI Is Driving a New Era of Innovation Artificial Intelligence (AI) is transforming innovation by moving into areas once thought to be uniquely human, such as creative thinking and design. While many leaders focus on AI’s role in optimising operations—cutting costs, streamlining processes, and enhancing customer experiences—its impact goes far deeper. Through the automation of repetitive tasks and rapid pattern recognition, AI has the ability to craft highly personalised solutions and resolve complex problems more efficiently than human teams. Traditionally, innovation relied on human imagination and intuition. In the current innovation landscape, AI co-creates—generating ideas, visuals, and prototypes alongside humans. By rapidly testing and refining countless design options, AI rapidly speeds up innovation cycles and expands what’s possible. This shift…
Are You Still Running Your Business Like It's 1995? We live in an age defined by digital signatures, seamless cloud collaboration, and powerful AI. Despite having endless tools for efficiency at our fingertips, a shocking number of companies and professionals remain stubbornly anchored in the analog past. The continued reliance on hardcopy documentation, mandatory in-person approvals, and manual processes actively stalls progress and productivity. This persistence of 1990s playbooks begs the central question: Why do so many successful leaders and companies knowingly choose to resist transformation? The answer lies not in outdated technology, but in deep-seated human psychology. This instinct to cling to the familiar, even when innovation offers a clear advantage, is known as the status quo bias. We…
