Feedback Is A Conversation: How To Speak Honestly and Listen Openly

How to Prepare For Feedback Conversations In our previous article, we explored the power of self-awareness. This week, we dive into the art of navigating tough conversations and exchanging feedback with clarity and care. Giving and receiving feedback are deeply intertwined with self-awareness and emotional intelligence in the workplace. Before stepping into any feedback conversation, preparation rooted in self-awareness is essential. Understanding our own emotions, triggers, and behavioral patterns helps us approach feedback calmly and confidently. Self-aware leaders consider the recipient’s emotional state, while emotionally intelligent individuals manage their reactions, viewing feedback as an opportunity for growth rather than criticism. More importantly, when feedback is exchanged within a culture of trust, it fosters constructive dialogue, vulnerability, and mutual respect, thereby…

Must Startups Adopt Corporate Governance?

Image by rawpixel.com on Freepik When you hear 'corporate governance', you might heave a sigh heavier than your morning coffee cup. You might think - isn't that something that only starchy, established corporations need to squabble about? Startups, with their agile, seat-of-the-pants swagger, surely need not bother with such heavyweight formalities as corporate governance, right? Well, here's a curveball to that notion - you should. What is corporate governance and why is it important for startups? Let's clear the air once and for all. What exactly is corporate governance and why should it matter for startups? Defined at its simplest, corporate governance is the system of rules, practices, and processes by which a company is directed and controlled. It's about making good…

Seeing the Big Picture: Adopting a Systems Thinking Lens

You Can’t Control a Complex System, But You Can Influence It We often think in linear terms: cause and effect, input and output. We’re taught to solve problems by tracing a single cause and applying a direct fix. Yet, complex systems—like ecosystems or business organisations—are a network of feedback, interdependence, and tipping points. In nature, change doesn’t happen in isolation. The smallest shift can echo across the entire system. Coral reefs demonstrate this clearly. They rely on intricate relationships, particularly between coral and microscopic algae called zooxanthellae. A seemingly minor increase in ocean temperature—just 1 to 2°C—can trigger a cascade of systemic breakdown in a coral reef. This slight change causes corals to expel the algae they depend on, leading…

Growing an AI Company: A Founder’s Advice on Clarity and Scaling

How a Triple-E Student Found His Place in AI and Computing?  When Kelvin Kok, Founder & Chief Architect of Axrail enrolled at Nanyang Technological University (NTU) to study Electronic and Electrical Engineering (EEE), the world of computer programming was not even on his radar. Like many young undergraduates, he had no clear idea of his long-term career path. A chance internship during his third year would change everything and set him on a trajectory that would eventually lead to founding one of Southeast Asia’s fast-growing AI companies.  A Chance Encounter with the World of Code  In Kelvin’s early NTU days, programming felt abstract, little more than writing scripts to print stars and shapes on a screen. “Back then, it made…

Is Your Business Sustainable? How to Succeed at Decarbonization

Decarbonization and Sustainability Reporting: Shaping a Resilient Future for the Built Environment In today's world of heightened environmental awareness and the urgent need for sustainable practices, innovative solutions within the built environment have taken center stage. While energy-efficient technologies play a vital role, operational excellence has become the cornerstone of effective carbon reduction efforts in this sector.  Six years ago, the acquisition of a company in the built environment industry brought about significant organizational changes. This decision created a void in the market, but it also created an opportunity for forward-thinking professionals. Recognizing the growing need for expertise in sustainability, a group of experienced professionals from the advisory services division came together to establish DeltaQ. Rooted in energy management within…

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