How to Prepare For Feedback Conversations In our previous article, we explored the power of self-awareness. This week, we dive into the art of navigating tough conversations and exchanging feedback with clarity and care. Giving and receiving feedback are deeply intertwined with self-awareness and emotional intelligence in the workplace. Before stepping into any feedback conversation, preparation rooted in self-awareness is essential. Understanding our own emotions, triggers, and behavioral patterns helps us approach feedback calmly and confidently. Self-aware leaders consider the recipient’s emotional state, while emotionally intelligent individuals manage their reactions, viewing feedback as an opportunity for growth rather than criticism. More importantly, when feedback is exchanged within a culture of trust, it fosters constructive dialogue, vulnerability, and mutual respect, thereby…
In today’s fast-paced business environment, organizations face numerous challenges, particularly when it comes to attracting and developing top sales talent. In this two-article series, we uncover overlooked strategies to boost sales performance, examining the impact of technology, strategy, leadership, performance management, and other critical factors that drive business success. In a recent interview, Professor Frank Cespedes shared his expert insights on effectively managing the sales function to enhance business outcomes. This interview is divided into two articles. This is Article 1, where we begin by exploring Strategic Approaches to Sales and Sales Talent. We’ll delve into foundational strategies and best practices for building a high-performing sales team. Article 2 will follow in two weeks, focusing on the Leadership Role in…
Your People Are Human Capital, Not Cogs in a Machine In our previous article "How to Rethink Innovation in an AI-Driven World?", we highlighted how creativity, empathy and ethical reasoning remain indispensable in an increasingly automated future. This article takes that exploration even further by delving into the critical question: what happens when these vital human traits are neglected in the relentless pursuit of efficiency and profit maximisation? For many leaders, the global marketplace has reinforced a dangerous perception: that people are ultimately expendable assets. What leaders must grasp is people are not machines. Chronic stress and overwhelm invariably result in burnout, disengagement from work, and high employee turnover. Unlike machines, people carry emotional loads, cognitive limits, and social needs.…
According to Exploding Topics (latest data in 2023), 90% of startups fail. Wait, let’s break it down. “Nine out of every ten startups crash and burn. But, hang on! Wasn't the dream to be the next, dare I say it, Elon Musk, or Jeff Bezos?” Surprised? But this is just the start of our harsh and enlightening ride. Think about it. You have your perfect product in mind, the dream team lined up, your business plan readied, investors ready to shower you with their money, and you even have the departmental desk color scheme sorted (we all know that's important). Yet despite all this, you are more likely to fail than to succeed – hard pill to swallow, right? Grit your…
How a Banker Turned Fund Manager Built a Billion-Dollar Portfolio In the Global Financial Crisis? In the world of investing, some of the most successful ventures are born in the most uncertain times. For Christopher (Chris) Cheah, Founder and Executive Chairman of TrustCapital, the decision to strike out on his own in the midst of the 2009 Global Financial Crisis (GFC) was not one of recklessness, but of calculated conviction. Today, his firm stands as a respected name in private equity real estate, with a track record that includes the acquisition of eight prime office buildings in Australia and assets under management peaking at more than AUD 1.6 billion. This is the story of how Chris, a banker turned fund…
