The Crucial Role of Empathy In our ongoing exploration of Emotional Intelligence in the Workplace, where we covered self-awareness and mastering feedback. Now, it's time to examine the skill that transforms insight into strategy: empathy in decision-making. Empathy is a skill that combines perspective-taking with emotional attunement, which enables compassion and cooperation. Empathy plays a dual role in effective leadership. It forms the foundation of trust-based relationships that sustain healthy, high-performing teams, strengthening both well-being and productivity. At the same time, empathy enhances the quality and integrity of decision-making. When leaders take the time to understand others’ emotions and viewpoints, they reduce the risk of narrow or self-serving choices. This broader, human-centered perspective allows decision-makers to anticipate needs, balance diverse…
Journey Protector CEO Anne Lawlor (R) in an Enterprise Ireland promotional campaign. Haulage companies face huge losses daily due to theft, damage to their loads, and hefty fines arising from undetected illegal stowaways entering the rear of their vehicles. Under the new revision of the UK’s Clandestine Entrant Civil Penalty Scheme from 13 February 2024, fines for lorry drivers found with illegal immigrants hiding in their vehicles increased fivefold from £2,000 (approx. €2,250) per stowaway to potentially £10,000 (>€11,000). Considering that independent owner/drivers earn an average of around €200 per day, the added potential penalties and financial risks make crossing the UK border an unacceptable risk. The World Road Transport Organization(IRU) says the scheme puts supply chains at risk, stating…
Image by Jirsak via Shutterstock In today's fast-paced, interconnected business world, a crisis can present itself without warning, catching even the most prepared organizations off-guard. A twist in market dynamics, an unforeseen operational failure, or a global phenomenon such as the COVID-19 pandemic - there's an array of situations that may impose severe challenges for any business. According to statistics from FEMA, nearly 40% of small businesses never reopen after a disaster, demonstrating the significant impact a crisis can have on an organization's survival. “Crisis management is the art of avoiding trouble when you can, and managing it well when you can’t.” The importance of crisis management cannot be overstated. A robust, action-oriented strategy not only mitigates the immediate impact but also shields long-term reputation and shareholder…
Young business woman working at the computer in cafe on the rock. Young girl downshifter working at a laptop at sunset or sunrise on the top of the mountain to the sea, working day. Let’s face it – Companies these days are waking up to a whole new workforce reality. It feels like we have only just settled into adapting to the presence of millennials, and now we find ourselves needing to brace for the impact of Generation Z. Welcome to the era of Gen Z, the "True Gen," "iGen," or simply the "zoomers" (born from 1997 to 2012), who are now striding into the workplace like a breath of fresh air. And let's set the record straight – they're…
Australia has long been a popular destination for investment among Asian communities, and the past century has witnessed significant growth through the migration of Asian populations to Australia. Singaporeans are amongst those communities drawn to investment opportunities in Australia for many reasons, including but not limited to the benefit derived from its geographical proximity and historical ties with Australia, which have contributed to the close relationship fostered between the two countries. In investment and financial planning, trusts are often considered one of the most effective tools for achieving tax and succession planning goals. To help our readers better understand how trusts are used in wealth structuring and planning, we are pleased to introduce Rachael Grabovic, who shares her insights into…