Emotional Intelligence at Work: It Starts with Self-Awareness Given how AI and automation are rapidly taking over routine tasks, this new technological era is forcing us to redefine what makes us valuable at work. It’s no longer about who has the most experience or who can process data the fastest. As machines become better at completing tasks and brainstorming ideas, a new kind of currency is rising to the top: emotional intelligence. This is precisely what helps leaders to navigate stress, inspire confidence, and guide others through uncertainty with emotional steadiness. Emotional intelligence is so much more than being the "nice" or "polite" person in the room. It is the dynamic interplay between how well someone understand their internal world…
A New Era of Longevity: Living Longer and Working Longer As global life expectancy rises, so will the average retirement age. In many advanced countries, longer lifespans and economic pressures are extending working lives well into the late 60s and beyond. This shift has created a new reality: a growing segment of the workforce is older and highly experienced. Yet these workers are often overlooked, underestimated or made redundant. In a previous article, we explored how stereotypes about Millennials and Gen Z being "entitled" can prevent leaders from fully engaging the potential of younger talent. In calling out such generational stereotypes, we must also acknowledge how older employees are equally subject to bias. Older employees, especially those over 60, face…
TBP PHOTO: iStock Photo Now, who pops into your head when we utter the word 'entrepreneur'? Does your mind race through names like Steve Jobs, Jeff Bezos, Elon Musk, or Mark Zuckerberg? These are the experts who didn't just pique the world's interest, they reinvented the whole playbook of business. Indeed, they've reshaped entire industries and won us over with their ingenuity, giving us a fresh perspective on how we live, work, and connect. Let's ponder on this: How would you define an entrepreneur? Venturing into the thrilling world of business, entrepreneurs are often a sight to behold. Some believe this intriguing breed is born, crafted with an inherent drive that continues to burn brightly. Yet, there’s a different school of…
In today’s fast-paced business environment, organizations face numerous challenges, particularly when it comes to attracting and developing top sales talent. In this two-article series, we uncover overlooked strategies to boost sales performance, examining the impact of technology, strategy, leadership, performance management, and other critical factors that drive business success. In a recent interview, Professor Frank Cespedes shared his expert insights on effectively managing the sales function to enhance business outcomes. This interview is divided into two articles. This is Article 1, where we begin by exploring Strategic Approaches to Sales and Sales Talent. We’ll delve into foundational strategies and best practices for building a high-performing sales team. Article 2 will follow in two weeks, focusing on the Leadership Role in…
Image by rawpixel.com on Freepik Imagine - It's the dawn of the 21st century. The economy is booming, dot-coms are soaring high, and among them, a particular star shines the brightest - Enron. An energy company that at its peak carried a worth of about $70 billion. But within a span of few years, this magnificent empire crumbled into nothing, drowning in a sea of fraud and deceit. "The Enron scandal drew attention to accounting and corporate fraud, as its shareholders lost $74 billion in the four years leading up to its bankruptcy, and its employees lost billions in pension benefits." What truly unfolded in this financially catastrophic event known as the Enron Scandal? You're about to uncover this riveting and…
