Richmond Associates: Connecting People to Purpose, Not Just Jobs Recruitment is often reduced to speed and scale, but Richmond Associates stands apart. Founded on a simple but powerful insight—that purpose matters as much as skill—the firm has quietly redefined what executive search can and should be. Specialising in recruiting, fundraising, advancement and engagement roles across mission-driven non-profit organisations, Richmond Associates do not simply match candidates to job descriptions—they match people to missions. It all started with a question repeatedly asked in different conversations. Friends and colleagues frequently approached Moyra Brown, the Founder of Richmond Associates and a seasoned professional in the sector asking, “Do you know anyone good for this role?” Everyone was struggling with the same challenge: finding the…
Meet Mary Ann Pierce, the visionary force behind MAP Digital and its groundbreaking MetaMeetings platform. As an "accidental entrepreneur," she changed the events sector by developing the most flexible and adaptable platform for sales-driven conferences. Pierce shares her journey - where it started, the turning points, the challenges and the growing vision for MAP Digital, Inc. She also gives insights into trends and changes in AI technology and how her life lessons can inspire budding entrepreneurs. Read and explore how her principles and journey have influenced the future of the events industry. How did the MAP Digital journey and transformation start? I consider myself an “accidental entrepreneur, finding myself at the forefront of the World Wide Web in the mid-nineties.…
Article 2/2 Leadership and Sales: Bridging Strategy and Execution Building on the discussion of sales team hiring and building a high-performing sales team in Article 1, this second article delves into the Leadership Role in Sales and Sales in a Changing Environment, with an emphasis on how AI and technology are transforming sales functions. The discussion will conclude with Professor Cespedes’s practical advice for SMB business leaders looking to improve their sales performance. About Professor Frank Cespedes Frank Cespedes teaches at Harvard Business School and for 12 years was Managing Partner at a professional services firm. He has worked with companies on go-to-market and strategy issues, and has been a Board member at consumer goods, industrial products, services, PE and…
The Crucial Role of Empathy In our ongoing exploration of Emotional Intelligence in the Workplace, where we covered self-awareness and mastering feedback. Now, it's time to examine the skill that transforms insight into strategy: empathy in decision-making. Empathy is a skill that combines perspective-taking with emotional attunement, which enables compassion and cooperation. Empathy plays a dual role in effective leadership. It forms the foundation of trust-based relationships that sustain healthy, high-performing teams, strengthening both well-being and productivity. At the same time, empathy enhances the quality and integrity of decision-making. When leaders take the time to understand others’ emotions and viewpoints, they reduce the risk of narrow or self-serving choices. This broader, human-centered perspective allows decision-makers to anticipate needs, balance diverse…
Books Can Spark New Ideas and Shift Your Thinking When your days are packed with meetings, operational fires, and never-ending to-do lists, reading often slips down the priority list. And when you do finally have a moment to crack open a book, it’s tempting to reach for the familiar — that go-to stack of leadership reads that feel comfortable, safe, and predictable. However, if you’re looking to grow, evolve, or reignite your perspective, it might be time to shake up your inputs and that starts with what you choose to read. Fresh insights are unlikely to emerge if you stick with familiar authors and comfort genres. Staying within this echo chamber can limit your perspective and keep you stuck in…
